1 min readJan 26, 2018
Carla, that’s so great! It’s amazing how well this technique makes our loved ones feel heard and understood. And for most of us, that’s even more important than agreeing.
Carla, that’s so great! It’s amazing how well this technique makes our loved ones feel heard and understood. And for most of us, that’s even more important than agreeing.
NYT Bestselling Author, Keynote Speaker, Ph.D. Organizational Psychology, Conflict Doctor